Delivery Information

We deliver Australia wide. Generally we use third party freight companies.

HINT: If you need short lengths, please order short lengths. You might get longs anyway, but ordering shorts will cost you less for the timber, improve our recovery rate, shorten your lead time and cost you less in freight.

Your transport options (generally in order of increasing cost):

Your delivery options:

  1. Pick-up from one of these freight depots VIC: currently Dandenong, Warragul and Morwell. NSW: Queanbeyan, Moss Vale and Chipping Norton. QLD: Loganholme. SA: Dry Creek. TAS: Hobart and Burnie. Note: Not all products are available from all depots. 
  2. Pick-up from a freight depot near to your site, chosen by you.  In many cases your local trucking yard, hardware store, garden supplies or stock agent will agree to forklift your load off this third party truck (NB: this could be a huge truck). Then you can arrange with them to either lift onto your vehicle or to on-deliver to your site for you. (Taking beer will usually seal this deal for you!
  3. Delivered with a third party truck direct to your site* where there is all-weather access and a forklift truck (not a bobcat or a tractor) able to lift at least 1200 kg from a minimum height of 2.4m. (NB: this truck could be a huge truck with other goods needing to be shifted). Some customers with larger orders have rented a local crane-truck to unload at their site.
  4. Delivered with a third party crane-truck direct to your site where there is all-weather access. (NB: this truck could be a huge truck). Crane-truck option is not available all areas and is only available outside major centres for large orders.

We will advise you when your job is completed and ready to be despatched for freighting and, as applicable, the freight company’s phone number and your consignment-note number for you to conveniently track your delivery’s progress through them.

*IMPORTANT: Freight companies advise that unloading by hand is not available and if no suitable machinery is available at delivery this will likely result in your order returning to depot at your cost, plus a re-delivery fee.

Express delivery service may be available (call for quote).

When you have finalised your order quantities and your preferred delivery option please contact us  for delivery pricing.